Talk to a person who knows your system
The service desk is staffed by engineers, not a call script — 24/7 for contract customers with critical systems.
Send us a message
Questions about a system, a part number or a contract? We reply within one working day.
Service desk
Phone +31 30 240 81 20 — Mon–Fri 08:00–18:00, 24/7 for contract customers with critical systems.
Email service@velumagroup.com
Visit or ship Lumendreef 7, 3542 AA Utrecht — the parts warehouse receives returns and loaner units Mon–Fri 07:00–19:00.